Cleaning & Restoration Knowledge Center
Expert Answers for Your Home Cleaning Questions.
Empower yourself with expert advice from the certified professionals at K & S. Find answers to the most common questions about carpet care, water damage prevention, and maintaining a healthy indoor environment.
How often should I have my carpets professionally cleaned?
Most major carpet manufacturers recommend professional deep cleaning every 12 to 18 months, especially for homes with children, pets, or high traffic.
Why do you use a truck-mount system instead of portable units
Our powerful truck-mount system heats water to a higher temperature (over 240°F) for maximum sanitization and provides superior suction, extracting more dirt and moisture for faster drying times.
How long does it take for carpets to dry after cleaning
With our powerful extraction system and optional speed drying techniques, most carpets are dry within 4 to 8 hours, depending on humidity and ventilation.
Is your cleaning process safe for my children and pets?
Yes. We primarily use safe, non-toxic, and biodegradable solutions that are highly effective yet safe for your family, pets, and the environment.
Are you certified for water damage and mold remediation?
Yes, our staff holds IICRC (Institute of Inspection, Cleaning and Restoration Certification) credentials, ensuring we follow industry-standard procedures for all restoration work.
Do you offer 24-hour emergency water extraction?
Absolutely. We provide 24/7/365 emergency services across our service area, understanding the urgency required to minimize water damage and prevent mold.
Can you remove strong odors, like pet or smoke smells?
Yes. We use professional-grade, enzyme-based treatments for pet odor and specialized ozone/hydroxyl generators for deep smoke odor neutralization. We guarantee results.
Do I need to be home while the cleaning is performed?
We prefer that you are present at the beginning to review the scope of work and at the end for final inspection and payment, but you do not need to stay for the duration.
What areas do you serve outside of Valley City?
We proudly serve a wide region, including Fargo, Jamestown, Lisbon, Moorhead (MN), Detroit Lakes (MN), and many surrounding counties in Eastern ND and Northwestern MN.